Product Care

How should I care for my Pop and Suki jewelry?

To ensure your Pop and Suki pieces stay shiny as new for as long as possible, we recommend keeping them away from chemicals like perfumes and chlorine, and store them in a cool dry place.

Always store our jewelry pieces individually, preferably in your soft-lined Pop & Suki box or pouch, separate from other jewelry to avoid your tangling or scratching. Also remember to keep your chains fastened so they don’t become tangled.

Avoid extreme humidity or heat like the shower as this may cause tarnishing. Your gold plated jewelry should be kept in a dark, cool and dry place. With time and wear, gold plated brass will naturally become oxidised and eventually tarnish. The oxidation process is slowed down by wearing your jewelry often, and storing in a cool, dry place. If your jewelry is stored for long-periods of time, occasional cleaning is recommended to maintain shine and prevent oxidation.

Clean your jewelry carefully with a soft, non-abrasive and lint-free cloth; this helps maintain or bring back its shine. If necessary, you can use a mild washing up liquid with warm water and a soft toothbrush, then rinse with clean water and pat dry with a soft cloth.

Avoid using ‘dip’ polish or abrasive jewelry cleaners as these contain harsh chemicals and can destroy your jewelry over time. We do not recommend the use of any jewelry polishing cloths which have been treated with cleaners or polishing agents.

How should I care for my leather goods?

Our camera bags and leather accessories are made of high quality Italian leather, but will stain under high water exposure and should be wiped immediately with a natural cloth if wet.

Our totes are made of high quality nubuck suede, and, like all suedes, will become damaged if exposed to water. If your bag gets wet, wipe it immediately with a natural cloth.

If your bags or accessories are exposed to water or damaged in any way, take them to a professional leather cleaner.

Avoid contact with any dyes such as indigo that might rub off onto the leather and discolor it.

We no longer offer customized items, however if you have an item that was previously customized, here is some helpful information:

The customization at the bottom of your bag is durable, but please be gentle with it, and avoid any exposure to water or inks/oils/dyes that might rub off and discolor the writing.

Avoid bending your bag, which might cause the customization to crack or ripple, and eventually peel.